Privacy policy
Last updated: 15/07/2026
Handdy ("we", "us", "our") operates handdy.shop, a UK sole trader business based at 5 St Swithun's Rd, Portsmouth, PO2 0QX. This policy explains what personal data we collect, why, and how we protect it, in line with UK GDPR and the Data Protection Act 2018.
Information we collect
- Contact details (name, email, shipping address, phone number) when you place an order or contact us
- Order and payment information (processed securely via PayPal — we do not see or store your full payment details)
- Device and browsing data (via cookies) — IP address, browser type, pages visited
- Marketing preferences, if you opt in
How we use your information
- To process and fulfil your orders
- To communicate with you about your order or enquiries
- To send marketing communications, only if you've opted in (unsubscribe anytime)
- To improve our website and product offering
- To comply with legal obligations
Cookies and tracking We use cookies and tools like Google Analytics and Meta Pixel to understand site usage and measure how customers find us. You can manage cookie preferences via your browser settings or our cookie banner.
Sharing your information We only share data with third parties necessary to run the business:
- Shopify (our e-commerce platform)
- PayPal (payment processing)
- Royal Mail (order delivery)
- Analytics and advertising platforms (Google, Meta)
We do not sell your personal data.
Your rights Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, object to certain processing, and withdraw marketing consent at any time. To exercise these rights, email support@handdy.shop.
Data retention We retain order data only as long as necessary for legal, accounting, and business purposes.
Contact us Questions about this policy? Email support@handdy.shop.